CAR: Put Pelham Street into your sat-nav for the best directions to our factory which is on the corner of Pelham St and Lichfield St. We have two free car parks.

Alternative public car parks are available at Hinde Street (follow City Centre parking signs), a 5 min walk from the factory. Please bring evidence of your car park ticket (a photo or receipt) and we will offer you a free hot or cold drink with our compliments.

TRAIN: We are just a few minutes by taxi from Stoke-on-Trent station, about 1 hour from Manchester and 1 1/2 hrs from London by train.

CANAL: We’re on the banks of the Cauldon Canal with several  temporary moorings between Lichfield Street and Ivy House Lift Bridge nearby. Use the footbridge to cross to the factory car park.

Factory Details

Emma Bridgewater Factory
Lichfield Street

The Factory, cafe, shops and studio and our event spaces are wheelchair accessible but there are some are cobbled areas to be aware of.  For more information please read our ACCESS STATEMENT or please contact us for any assistance we can give to help you to enjoy your visit.

PHONE: 01782 201328


Free parking on two car parks behind the factory on Pelham Street.

There is a disabled parking space on Lichfield Street outside the factory gates plus several more disabled parking spaces on the Pelham car park through the factory railings. Find these in the parking area between the factory buildings .

Follow this link to more city centre parking close by

If you have to pay to park, take a picture of your ticket and show it to our cafe staff and receive a complimentary hot drink.